Sun Tzu says, "If people are treated with benevolence, faithfulness and justice, then they will be of one mind and will be glad to serve." In the realm of supply chain management, this means leaders should always be conscious that workers simply want to be treated fairly by their co-workers and managers. Workers become more productive if they feel that they are duly respected.
(By: Joseph Walden/ www.sdcexec.com/web/online/In-Depth/The-Art-of-War-and-Supply-Chain-Management--Applying-Sun-Tzu-to-Supply-Chain-Management/4$3965)
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