D. KPI and Rewards (individual and group)
PERFORMANCE EQUATION:
PERFORMANCE = (ABILITY x MOTIVATION)
MOTIVATION
Various research study have shown that motivation is related to knowledge gain, behavior change, or skill acquisition in training programs.
Motivation derives from the latin word movere, meaning “to move”.
Motivation represents “those psychological processes that cause the arousal, direction, and persistence of voluntary actions that are goal directed.”
Need Theory of Motivation - Maslow’s Need Hierarchy Theory
Hierarchy /Crew Equivalent Needs /Maslow's Definition
Physiological /Salary, Benefits, Victualling /Most basic need. Entails having enough food, air, and water to survive.
Safety /ISM, PPE, Safety Equipment /Consists of the need to be safe from physical and psychological harm.
Love /Group Rewards (KPI) /The desire to be loved and to love. Contains the needs for affection and belongings.
Esteem /Individual Reward (KPI) /Need for reputation, prestige, and recognition from others. Also contains need for self-confidence and strength.
Self-Actualization /Upgrading Courses, Trainings and Drills, KPI /Desire for self-fulfillment - to become the best one is capable of becoming.
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